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Shipping & Returns

VogueLadies.cn currently ships small and medium sized orders by international logistics companies, mainly by EMS, UPS and TNT. We offer free shipping to most of the countries worldwide.

Our products are shipped out every day, from Monday to Saturday, except holidays. Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could track the package. Please check your junk box if you can't receive the e-mails. 24 hours after you receive your tracking number, you will be able to track your order online at http://www.ems.com.cn/english-main.jsp

The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time from when your payment is received to when we gather all the items and package them, which takes approximately 1 to 2 working days. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Delivery times vary depending on the country of destination. North American and Asian orders will usually be delivered within 4-7 days of the shipped date. All other orders will be delivered within 7-14 days of the shipped date.

Orders will be shipped via EMS as gifts or via TNT as samples, so there won't be any tax charged on the packages. The Package will be sent by courier to your door. Please make sure you have entered the correct shipping address and contact number. We are not responsible for reshipment if you provided us with an incorrect address. Shipping with couriers is insured. Any missing issues reported, we will reship your order immediately at our expense.

Delivery charges are as follows:

Zone Charges (per order) Destinations
1 free United States, Canada, Australia, New Zealand, Indonesia, Finland, Greece, Ireland, Luxembourg, Malta, Norway, Germany, Sweden, France, Spain, Austria, Japan, Singapore, Denmark, Malaysia, Philippines
2 US$ 15.00 Turkey, India, Poland, Chile, Argentina, Mexico
3 US$ 20.00 Cyprus, United Arab Emirates, United Kingdom, Brazil, Belgium, Hungary, Kazakhstan, Portugal, Saudi Arabia, Switzerland, Italy, South Africa, Bahrain, Russian Federation, Netherlands, Kuwait, Croatia

Tracking websites:


USA: http://www.usps.com/

UK: http://www.parcelforce.com/

Ireland: http://www.anpost.ie/AnPost

Canada: http://www.canadapost.com/

Australia: http://ice.auspost.com.au/

New Zealand: http://www.nzpost.co.nz/Cultures/en-NZ/

France: http://www.fr.chronopost.com/fr/

Italy: http://www.poste.it/online/dovequando/paccocelere1.shtml

Germany: http://www.gdsk.de/eng/index.html

Portugal: http://www2.ctt.pt/fewcm/wcmservlet/ctt/index.html

Spain: http://www.correos.es/dinamic/plantillas/home1.asp

Denmark: http://www.postdanmark.dk/tracktrace/indexUK.jsp

Switzerland: http://www.poste.ch/

Norway: http://www.posten.no/Portal/

Finland: http://www.posti.fi/

Belgium: http://etracker.emstaxipost.be/index.asp?lang=fr

Luxemburg: http://www.ept.lu/?lm1=75769FAD20A1

Austria: http://www.post.at/

Russia: http://www.ems-garantpost.cnt.ru/

Mexico: http://www.sepomex.gob.mx/Sepomex/Servicios/RastreoEMS/

Poland: http://www.pocztex.pl/

Greece: http://www.elta-courier.gr/
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